FAQ

BUY WITH CONFIDENCE

Iron Horse Jewellery is committed to customer satisfaction and stands behind that commitment. I want you to enjoy your purchase for years to come. If your jewellery piece becomes damaged, Iron Horse Jewellery will gladly clean and inspect your jewellery and repair or replace it providing your piece is still in stock. If your jewellery piece is no longer available, you may exchange it for a piece of similar value.

EXCHANGES

Each piece of Iron Horse Jewellery is hand crafted so colours may vary slightly from pictures displayed on the website. If you wish to exchange the size or colour of a piece you may return your piece for exchange. Return shipping costs are the responsibility of the customer.

CARE AND CLEANING

Silver may tarnish when exposed to sunlight, salty air, humidity, perspiration, cosmetics, oils from the skin and some chemicals. I suggest wiping silver and gemstones regularly with a polishing cloth. Avoid getting leather wet. Store pieces in an airtight bag such as a Ziploc.

SIZE GUIDE

Wrist Size
Small - 6 “
Medium - 6.5”
Large – 7”

Bracelet Size
Small - 6.5”
Medium – 7”
Large - 7.5”

SHIPPING

Iron Horse Jewellery can be shipped anywhere within Canada.  Shipping cost will be calculated at checkout.